//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customers? : the reconstructio...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Großbritannien
137,389
United Kingdom
97,208
Relationship marketing
26,443
Beziehungsmarketing
25,768
Deutschland
15,458
Germany
13,086
USA
12,579
United States
11,257
Consumer behaviour
10,359
Konsumentenverhalten
10,257
Theorie
9,191
Theory
9,063
Frankreich
8,448
France
6,681
EU-Staaten
6,281
EU countries
6,194
Customer satisfaction
5,632
Kundenzufriedenheit
5,562
Schätzung
5,503
Estimation
5,196
Service quality
4,449
Dienstleistungsqualität
4,429
Vergleich
4,184
Comparison
4,000
Japan
3,941
Kanada
3,875
Italien
3,750
Finanzverwaltung
3,681
Wirtschaftsgeschichte
3,621
Geschichte
3,422
Canada
3,419
Geldpolitik
3,256
Economic history
3,253
Italy
3,203
Fiscal administration
3,149
Welt
3,029
Vereinigte Staaten
3,016
World
2,984
Niederlande
2,941
Australien
2,800
more ...
less ...
Online availability
All
Undetermined
28,255
Free
27,705
Type of publication
All
Book / Working Paper
91,129
Article
81,454
Journal
1,477
Other
17
Database
3
Type of publication (narrower categories)
All
Article in journal
46,554
Aufsatz in Zeitschrift
46,554
Graue Literatur
19,155
Non-commercial literature
19,155
Working Paper
15,446
Arbeitspapier
13,919
Aufsatz im Buch
10,997
Book section
10,997
Hochschulschrift
3,812
Collection of articles of several authors
3,338
Sammelwerk
3,338
Thesis
2,581
research-article
2,564
Amtsdruckschrift
2,090
Government document
2,090
Aufsatzsammlung
1,924
Konferenzschrift
1,447
Bibliografie enthalten
1,292
Bibliography included
1,292
Case study
1,282
Fallstudie
1,282
Lehrbuch
711
Conference proceedings
689
Textbook
641
Rezension
468
Statistik
465
No longer published / No longer aquired
462
Bibliografie
457
Conference paper
383
Konferenzbeitrag
383
Dissertation u.a. Prüfungsschriften
379
Statistics
357
Biografie
355
Mehrbändiges Werk
355
Multi-volume publication
355
case-report
353
review-article
343
Reprint
328
Bibliographie
292
Ratgeber
268
more ...
less ...
Language
All
English
133,055
Undetermined
26,956
German
12,173
French
1,075
Italian
375
Spanish
240
Russian
183
Polish
142
Dutch
89
Hungarian
55
Swedish
51
Danish
46
Portuguese
38
Czech
28
Norwegian
21
Romanian
18
Croatian
16
Ukrainian
13
Serbian
10
Bulgarian
8
Lithuanian
8
Finnish
6
Multiple languages
5
Turkish
4
Arabic
3
Latin
3
Slovak
3
Slovenian
3
Chinese
3
Valencian
2
Welsh
2
Hebrew
2
Hindi
2
Japanese
2
Macedonian
2
Afrikaans
1
Modern Greek (1453-)
1
Persian
1
Irish
1
Albanian
1
more ...
less ...
Author
All
Machin, Stephen
276
Blundell, Richard W.
241
Bryson, Alex
230
Van Reenen, John
194
Propper, Carol
168
Blanchflower, David G.
164
Minford, Patrick
151
Oswald, Andrew J.
145
Emmerson, Carl
144
Banks, James
139
Crafts, Nicholas
139
Görg, Holger
139
Jenkins, Stephen
138
Girma, Sourafel
137
Griffith, Rachel
134
Disney, Richard
131
Walker, Ian
129
Booth, Alison L.
127
Haskel, Jonathan
121
Meghir, Costas
121
Wright, Mike
121
Sloane, Peter J.
118
Gregg, Paul
117
Bruhn, Manfred
115
Wadsworth, Jonathan
115
Burgess, Simon M.
113
Francesconi, Marco
113
Hart, Robert A.
113
Green, Francis
112
Manning, Alan
110
Johnson, Paul
109
Atkinson, Anthony B.
108
Blake, David
108
Brown, Sarah
108
Homburg, Christian
108
Caporale, Guglielmo Maria
107
Taylor, Karl
103
Taylor, Mark P.
102
Broadberry, Stephen N.
101
Greenaway, David
101
more ...
less ...
Institution
All
OECD
1,172
National Bureau of Economic Research
614
National Economic Development Office
203
Großbritannien / Department of Trade and Industry
160
Bank of England
142
Großbritannien / Office for National Statistics
138
Central Office of Information
130
Institute for Fiscal Studies
127
European Conference of Ministers of Transport
116
First Secretary of State
105
Großbritannien / Treasury
101
Springer Fachmedien Wiesbaden
98
International Monetary Fund
92
Secretary of State for Scotland
92
Institute of Economic Affairs <London>
91
Anglo-German Foundation for the Study of Industrial Society
90
Centre for Economic Performance
88
Great Britain
87
National Institute of Economic and Social Research
86
Secretary of State for Employment and Productivity
86
Europäische Kommission
80
Monopolies and Mergers Commission
76
Organisation for Economic Co-operation and Development
74
Office of Population Censuses and Surveys
68
Conservative Political Centre
65
East India Company
62
Confederation of British Industry
61
Internationaler Währungsfonds
61
Forschungsinstitut zur Zukunft der Arbeit
60
Großbritannien / Monopolies and Mergers Commission
60
Great Britain / Parliament / House of Commons
59
London School of Economics and Political Science
57
Chancellor of the Exchequer
55
Edward Elgar Publishing
55
British Library of Political and Economic Science
53
European Centre for the Development of Vocational Training
52
Home Office
52
Institute of Personnel Management
51
Expenditure Committee
50
Great Britain / Parliament
50
more ...
less ...
Published in...
All
The economic journal : the journal of the Royal Economic Society
1,006
Discussion paper series / IZA
969
Cmnd.
738
Journal of business research : JBR
726
Applied economics
720
The economic history review : a journal of economic and social history
696
Discussion paper / Centre for Economic Policy Research
634
Journal of retailing and consumer services
624
IZA Discussion Paper
603
NBER working paper series
595
Working paper / National Bureau of Economic Research, Inc.
542
Scottish journal of political economy : the journal of the Scottish Economic Society
541
NBER Working Paper
505
SpringerLink / Bücher
450
Discussion paper
446
IZA Discussion Papers
441
Industrial marketing management : the international journal for industrial and high-tech firms
441
Global Forum on Transparency and Exchange of Information for Tax Purposes
429
Regional studies
408
Oxford economic papers
398
Economica
380
Fiscal studies : the journal of the Institute for Fiscal Studies
372
National Institute economic review
360
Oxford bulletin of economics and statistics
350
European Journal of Marketing
335
International journal of hospitality management
330
Quarterly bulletin / Bank of England
317
Working paper
297
BJIR : an international journal of employment relations
285
Industrial relations journal
277
Oxford review of economic policy
277
The Manchester School of Economic and Social Studies
276
The service industries journal
276
Cmnd
265
The journal of economic history
265
The bankers' magazine : and journal of the money market and railway digest
264
The banker : global financial intelligence
260
British tax review
258
Quarterly review / National Westminster Bank, London
254
Working papers / Bank of England
248
more ...
less ...
Source
All
ECONIS (ZBW)
159,482
USB Cologne (EcoSocSci)
7,139
Other ZBW resources
3,972
EconStor
1,903
RePEc
1,283
BASE
139
OLC EcoSci
84
ArchiDok
58
USB Cologne (business full texts)
20
more ...
less ...
Showing
81
-
90
of
174,080
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
81
Public management reform and employee voice in UK public services
White, Geoff
;
Dennison, Paul
;
Farnham, David
;
Horton, Sylvia
- In:
Industrial relations in the new Europe : enlargement, …
,
(pp. 211-234)
.
2007
Persistent link: https://www.econbiz.de/10003541305
Saved in:
82
Public sector performance improvement through private sector management practices : a satisfactory solution?
Ghobadian, Abby
;
Gallear, David
;
Viney, Howard
; …
- In:
International journal of business performance management
9
(
2007
)
4
,
pp. 363-379
Persistent link: https://www.econbiz.de/10003543602
Saved in:
83
Turning leadership into performance management
Horton, Sylvia
;
Farnham, David
- In:
Public governance and leadership : political and …
,
(pp. 429-455)
.
2007
Persistent link: https://www.econbiz.de/10003510130
Saved in:
84
Broadening the focus of public service consumerism
Powell, Martin
;
Greener, Ian
;
Szmigin, Isabelle
; …
- In:
Public management review
12
(
2010
)
3
,
pp. 323-339
Persistent link: https://www.econbiz.de/10003980348
Saved in:
85
A UK experiment in designing new processes and structures
Cooper, Cary
;
Starkey, Ken
- In:
Organizational dynamics : a quarterly review of …
39
(
2010
)
2
,
pp. 165-172
Persistent link: https://www.econbiz.de/10003981588
Saved in:
86
Private and public sector models for strategies in universities
Buckland, Roger
- In:
British journal of management : BJM
20
(
2009
)
4
,
pp. 524-536
Persistent link: https://www.econbiz.de/10003922402
Saved in:
87
From politics to management : or more politics? ; hospital reforms and parliamentary questioning in Denmark, Norway and the United Kingdom
Opedal, Ståle
;
Rommetvedt, Hilmar
- In:
Public management review
12
(
2010
)
2
,
pp. 191-212
Persistent link: https://www.econbiz.de/10003962830
Saved in:
88
New public management and organisational commitment in the public sector : testing a mediation model
Williams, Helen M.
;
Rayner, Julie
;
Allinson, Christopher W.
- In:
The international journal of human resource management
23
(
2012
)
13
,
pp. 2615-2629
Persistent link: https://www.econbiz.de/10009574752
Saved in:
89
Overspending in public organizations : does strategic management matter?
Andrews, Rhys
;
Boyne, George A.
;
Walker, Richard M.
- In:
International public management journal
15
(
2012
)
1
,
pp. 39-61
Persistent link: https://www.econbiz.de/10009578189
Saved in:
90
Networks and interactivity : ten years of street-level governance in the United Kingdom, the Netherlands and Australia
Considine, Mark
;
Lewis, Jenny M.
- In:
Public management review
14
(
2012
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10009502369
Saved in:
First
Prev
5
6
7
8
9
10
11
12
13
14
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->