In this article I clarify the often muddled distinctions between uncertainty, difficulty, and complexity and show that … problem-solving approaches; and to harness complexity, institutions adjust selection criteria, rates of variation, and the …

Purpose – This paper proposes that a developed awareness of and openness to diversity supports people management and … also the ability to work in an ever more complex business environment. Diversity begins from an understanding of one's own … diversity – the richness of one's own history, skills, capabilities and passions. This diverse awareness is a key management and …