Many studies of data collection processes for business surveys focus on issues related to how to increase response rates and how to reduce response burden. Additionally, some have focussed on measurement error. Issues related to non response bias, on the other hand, do not seem to be explicitly...

Survey organisations often attempt to convert sample members who refuse to take part in a survey. Persuasive techniques are used in an effort to get the refusers to change their mind and agree to an interview. This is done in order to improve response rate and, possibly, to reduce non-response...

This paper showcases ways in which contact data can provide useful auxiliary information to study non-response and devise new strategies for statistical adjustment and fieldwork specification in cross-national surveys. We propose a typology of the processes generating contact data and discuss...

Subsequently published as Lynn, Peter, Sala, Emanuela (2006) Measuring change in employment characteristics: the effects of dependent interviewing, International Journal of Public Opinion Research, Oxford University Press. 18(4) Win., 500-509