Purpose – This paper aims to examine hotel star ratings on selected third‐party distribution websites, taking Hong Kong hotels as the sample. Design/methodology/approach – Star rating information from 11 online distribution websites was retrieved and analyzed for all hotels in Hong Kong....

Purpose – The purpose of this study is to assist hoteliers to design hotel rate restrictions that are in the interest of hotels and of customers, under the joint influence of room rates and rate fences. Design/methodology/approach – This study used a questionnaire as the data collection...

Purpose: The purpose of this study is to review the past technology in hotel and forecast the future direction of technology adoption in hotels. Design/methodology/approach: Academic papers not only from hospitality journals but also from technology-related journals were collected and reviewed...