Purpose – This paper has the objective of demonstrating a more structured and useful method for evaluating functionality of enterprise software packages such as supply chain management information systems (SCM IS). Existing taxonomies have limited utility for software selection and analysis...

Purpose: This paper aims to examine the effectiveness of organizational information technology (IT)-based and non-IT-based knowledge transfer mechanisms (KTMs) for the retention of different types of knowledge from mobile experts. It differentiates among four types of knowledge loss (KL),...