Purpose This paper discloses the risk management response strategies and the perceived effectiveness of the strategies employed by companies operating within manufacturing clusters in Puerto Rico from 2016 until 2020, the second year of the coronavirus disease 2019 (COVID-19) pandemic....

Purpose This study assesses disruption risk management and resilience capabilities from the perspective of top-level operations and supply chain managers when faced with COVID-19 disruptions. Design/methodology/approach The study involves qualitative research via a triple-phase, interview-based...

Purpose – Strategic alliances are often described as risky, dangerous, and instable. When firms adopt these strategies, they are confronted with a relational risk. Nevertheless, little empirical work has been down on relational risk in alliances. For this reason, this research is founded and...

Purpose – The purpose of this paper is to investigate how ventures manage the negative returns associated with higher levels of internationalization. Many new ventures are internationalizing to fully exploit new innovations and/or gain access to larger markets. Yet at some point the rising...

Provides the sequential history of Kalamazoo Public Library’s $18,700,000 building project. How the library strengthened its relationship with its community through the building project is the most important message. Information about the project’s inception, how decisions were made, and the...

Purpose – The purpose of this article is to discuss how to best handle a crisis in a library. Design/methodology/approach – Discusses five cases of crises in libraries. Findings – Knowing how to behave in a crisis is important. Originality/value – Provides a discussion on how to handle a...

The application of advanced methods of process management is essential, especially in those fields in which activity durations can be determined only vaguely, while at the same time a highly competitive market enforces strict completion schedules through the implementation of penalties. The...

Partnerships are the British government’s preferred method of procuring public sector services, and the policy is usually justified in terms of delivering value for money. Ex ante financial methodologies are prescribed to ensure that decision making is based on a sound appraisal of...

The publication of the Turnbull guidance represented a radical redefinition of the nature of internal control as a feature of corporate governance in the UK, explicitly aligning internal control with risk management. This paper explores this change, using sociological perspectives on risk and...

Purpose – The paper aims to examine five assumptions of agency theory: that both investor and investee make rational decisions; future outcomes are predictable; both act in their own best interests; the investee has an information advantage over the investor; and the investee is work‐ and...