Purpose – The purpose of this paper is to describe a major bank's health and well‐being program, which has won a Business in the Community award for being among the best examples of business as a force for good. Design/methodology/approach – Provides the reasons for the program, the form...

Purpose – The purpose of this paper is to reveals how a 3,000-employee general hospital in The Netherlands has replaced a complicated and cumbersome system for the administration of learning and compliance with learning and development that is efficient, flexible and easy to use....

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in...

A supervisory management programme addressing both the strategic and operational needs of modern healthcare providers has recently been piloted in a private‐sector hospital. The one‐year programme combining self‐study, trainer‐led workshops and the workplace application of learning took...

Purpose – The purpose of this paper is to apply options to the pharmaceutical markets to solute the corruption and counterfeit drugs in emerging markets. Design/methodology/approach – This article proposes a framework for using pharmaceutical options. The application of options to...

Describes a three‐year collaborative initiative between Northern Regional Health Authority and Durham University Business School which seeks to help 24 clinical directors, already heavily burdened with professional responsibilities, to assume quickly and perform effectively in new strategic...

Purpose – The purpose of this paper is to propose a theoretical framework for researching gender equality implications of Clinical Microsystems, a new public management‐based model for multi‐professional collaboration and improvement of health care delivery. Design/methodology/approach –...

The organization of the corporate marketing function has attracted increasing attention from marketers in the 1990s. This reflects both the significant conceptual developments in marketing theory and a questioning of the role of the centralized marketing department to organizations operating in...

Illustrates that a crucial dimension to any strategy to deliver customer‐orientation is that of the organisation’s cultural dynamics. If these are ignored, implementation may well fail. Within the marketing discipline this issue is, however, usually only touched upon. Reports on a grounded...

Purpose – The purpose of this paper is to estimate the key socio‐economic and demographic factors influencing the utilization of antenatal care services in Ghana. Design/methodology/approach – The paper utilizes the most recent Ghana Demographic and Health Survey (GDHS V) data. The...