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Welfare wars: public service frontline absenteeism as collective resistance

Junor, Anne; O'Brien, John; O'Donnell, Michael - In: Qualitative Research in Accounting & Management 6 (2009) April, pp. 26-40

Purpose – The purpose of this paper is to develop a model to explain frontline employee absence as a form of concerted resistance in a public service welfare environment. Design/methodology/approach – Conflicts over absenteeism can be interpreted as a mix of formal and informal struggles...

Persistent link: https://www.econbiz.de/10009350174

New public management and employment relations in the public services of Australia and New Zealand

O'Donnell, Michael; O'Brien, John; Junor, Anne - In: The international journal of human resource management 22 (2011) 11, pp. 2367-2384

Persistent link: https://www.econbiz.de/10009265968