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Automatic Replenishment Programs: An Empirical Examination - The results of a recent survey of logistics executives regarding their firms' implementation of automatic replenishment...

Daugherty, Patricia J.; Myers, Matthew B.; Autry, Chad W. - In: Journal of business logistics : JBL 20 (1999) 2, pp. 63-82

Persistent link: https://www.econbiz.de/10006986627

Supply chain collaboration: What's happening?

Min, Soonhong; Roath, Anthony S.; Daugherty, Patricia J.; … - In: The international journal of logistics management 16 (2005) 2, pp. 237-256

Persistent link: https://www.econbiz.de/10007147261

Firm-wide integration and firm performance

Chen, Haozhe; Mattioda, Daniel D.; Daugherty, Patricia J. - In: The international journal of logistics management 18 (2007) 1, pp. 5-21

Persistent link: https://www.econbiz.de/10007792787

Utilizing social media in a supply chain B2B setting : a knowledge perspective

Agnihotri, Raj; Kalra, Ashish; Chen, Haozhe; Daugherty, … - In: Journal of business logistics 43 (2022) 2, pp. 189-208

Persistent link: https://www.econbiz.de/10013347428

Stemming the tide of increasing retail returns : implications of targeted returns policies

Overstreet, Robert E.; Morgan, Tyler R.; Laczniak, … - In: Journal of business research : JBR 151 (2022), pp. 551-562

Persistent link: https://www.econbiz.de/10013459907

Patronage in continually delivered business service contexts

Briggs, Elten; Landry, Timothy D.; Daugherty, Patricia J. - In: Journal of Business Research 60 (2007) 11, pp. 1144-1151

A conceptual model of customer evaluations of service provision in continually delivered business service contexts (CDBS) is presented and empirically tested in the third-party logistics (3PL) industry. The study demonstrates the importance of considering specific aspects of service provision,...

Persistent link: https://www.econbiz.de/10008565573

Pulling customers closer through logistics service

Stank, Theodore P.; Daugherty, Patricia J.; Ellinger, … - In: Business Horizons 41 (1998) 5, pp. 74-80

Persistent link: https://www.econbiz.de/10005438809

Lean launch: managing product introduction risk through response-based logistics

Bowersox, Donald J.; Stank, Theodore P.; Daugherty, … - In: The journal of product innovation management : an … 16 (1999) 6, pp. 557-568

Persistent link: https://www.econbiz.de/10006293313

Organizational structure and logistics service innovation

Daugherty, Patricia J.; Chen, Haozhe; Ferrin, Bruce G. - In: The international journal of logistics management 22 (2011) 1, pp. 26-52

Persistent link: https://www.econbiz.de/10009162922

A framework of satisfaction for continually delivered business services

Briggs, Elten; Landry, Timothy D.; Daugherty, Patricia J. - In: Journal of Business & Industrial Marketing 31 (2016) 1, pp. 112-122

Purpose – The aim of this paper is to present a new framework for the evaluation of satisfaction in continually delivered business services (CDBS) contexts based on applicable theoretical perspectives and extant empirical research. Design/methodology/approach – The paper first describes and...

Persistent link: https://www.econbiz.de/10014844213