Purpose Several studies have investigated the harmful effects of abusive supervision on subordinates’ behaviour and performance, including their intention to quit. However, there is a conspicuous dearth of empirical studies testing the deleterious interpersonal relationship, especially in...

Purpose – The purpose of this paper is to examine the phenomenon of the born global firm (BGF) in the Indian context. Specifically, the paper explores firm‐level characteristics (from the Indian IT industry) which act as initiating forces for firms which have made cross‐border acquisitions...

Purpose The purpose of this paper is to examine the impact of superior IT capability on financial performance of firms in the chemicals and chemical products industry in India. Design/methodology/approach Financial performance of 28 firms with superior IT capability has been compared with...

Recent developments in information technology such as the Internet, enterprise resources planning systems and knowledge management systems necessitate the use of these technologies in order for the next generation manufacturers to co‐evolve and survive on the new business landscape. The...

In order to respond proactively to the new emerging challenges, management requires up‐to‐date and accurate information on performance. Such performance measurement systems are still not common because there is not sufficient research focused on management implications of IT enabled...

Information technology (IT) and total quality management (TQM) have significantly impacted on most organizations and each has been widely researched. However, there is little well‐founded empirical research on the relationship between the two, particularly on the way in which TQM is influenced...

Purpose – The purpose of this paper is to review and classify survey‐based research connecting information and communication technology (ICT), supply chain management (SCM), and supply chain (SC) performance. The review evaluates present empirical results and aims at detecting explanations...

Purpose – The impact of information technology (IT) on mass customization (MC) capability has been implied in the literature but seldom subjected to empirical examination. This study seeks to theoretically relate four types of IT applications with MC capability and empirically examines these...