Ein-Gar, Danit; Shiv, Baba; Tormala, Zakary L. - In: Journal of Consumer Research 38 (2012) 5, pp. 846-846
This research uncovers a counterintuitive effect of negative information, showing that under specifiable conditions people will be more favorably disposed to a product when a small dose of negative information is added to an otherwise positive description. This effect is moderated by processing...