The paper gives a grounded account of inter-organisational controls and work practices in the public sector to complement previous literature’s strong focus on inter-organisational customer-supplier relationships in the private sector. We draw theoretically on Hopwood’s (1974)...

Staff turnover in the long-term care (LTC) sector in England is perceived to be relatively high. Most job leavers do not leave the sector, but rather move to other LTC employers. Nevertheless, there are concerns that the high 'churn' has a negative impact on continuity and quality of care, care...