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Co-production of service innovations through dynamic capability enhancement
Chen, Ja-shen; Kerr, Don; Tsang, Seng-su; Sung, Yu Chieh - In: The service industries journal 35 (2015) 1/2, pp. 96-114
Persistent link: https://www.econbiz.de/10010491802
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Service innovation : suggesting a typology of service innovation
Skaalsvik, Hugo; Johannessen, Jon-Arild - In: Problems and perspectives in management : PPM ; … 12 (2014) 3, pp. 38-45
Persistent link: https://www.econbiz.de/10010502866
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Service innovation quality in healthcare : service innovativeness and organisational renewal as driving forces
Mu, Yu; Bossink, Bart; Vinig, Tsvi G. - In: Total quality management & business excellence 30 (2019) 11, pp. 1219-1234
Persistent link: https://www.econbiz.de/10012199834
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Service innovation in practice : drivers and enablers
Dasgupta, Meeta - In: International journal of management concepts and … 9 (2015/2016) 3, pp. 255-270
Persistent link: https://www.econbiz.de/10011725443
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The dilemma of service productivity and service innovation : an empirical exploration in financial services
Aspara, Jaakko; Klein, Jan F.; Luo, Xueming; Tikkanen, … - In: Journal of service research : JSR 21 (2018) 2, pp. 249-262
Persistent link: https://www.econbiz.de/10011855809
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Service innovation and service innovation performance : a study of banking services
Muhammad Imran Hanif; Asgher, Muhammad Umer - In: Pakistan journal of commerce and social sciences 12 (2018) 2, pp. 670-694
innovation strategies to augment and synergize performance of their services. …This study empirically examines the relationship between service innovation and service innovation performance …. Typology of service innovation (SI) based on new service offering/product (NSO), new service process (NSP) and new service …
Persistent link: https://www.econbiz.de/10011934293
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The evolution of service innovation research : a critical review and synthesis
Carlberg, Per; Kindström, Daniel; Kowalkowski, Christian - In: The service industries journal 34 (2014) 5, pp. 373-398
Persistent link: https://www.econbiz.de/10010379368
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Mapping new service development : a review and synthesis of literature
Kitsios, Fotis; Kamariotou, Maria - In: The service industries journal 40 (2020) 9/10, pp. 682-704
Persistent link: https://www.econbiz.de/10012260326
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Patterns of service innovation : an empirical study of automotive engineering services in Germany
Müller, Florian - In: The crest of the innovation management research wave, (pp. 145-161). 2020
Persistent link: https://www.econbiz.de/10012287751
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The genealogy of service innovation : the research field tells its own story
Moreira, Marina Figueiredo; Kuk, George; Guimaraes, … - In: The service industries journal 40 (2020) 15/16, pp. 1064-1086
Persistent link: https://www.econbiz.de/10012403817