Purpose – The aim of this study is to reveal how Generation Y employees' attitude toward workplace fun affects their experienced workplace fun, job satisfaction, task performance, and organizational citizenship behaviors toward individuals (OCBI) in the hospitality business context....

Purpose The aim of this study is to reveal how workplace fun promotes team performance in the hotel business context. Design/methodology/approach The conceptual model of this study was tested based on responses from 271 frontline hotel employees (including managers) in the USA, who had full-time...