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Customer lifetime value : the effect of relational benefits, brand experiences, quality, satisfaction, trust and commitment in the fast-food restaurants
Dandis, Ala' Omar; Al Haj Eid, Mohammad Badi’; … - In: The TQM journal : the international review of … 35 (2023) 8, pp. 2526-2546
Persistent link: https://www.econbiz.de/10014458533
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Influencing factors on restaurant customers' revisit intention : the roles of emotions and switching barriers
Han, Heesup; Back, Ki-joon; Barrett, Betsy - In: International journal of hospitality management 28 (2009) 4, pp. 563-572
Persistent link: https://www.econbiz.de/10003875799
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Variety seeking in restaurant choice and its drivers
Ha, Jooyeon; Jang, Soocheong - In: International journal of hospitality management 32 (2013), pp. 155-168
Persistent link: https://www.econbiz.de/10009717654
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Effects of perceived service fairness on emotions, and behavioral intentions in restaurants
Namkung, Young; Jang, Soo Cheong Shawn - In: European journal of marketing : EJM 44 (2010) 9/10, pp. 1233-1259
Persistent link: https://www.econbiz.de/10008661743
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Customer value : encounter satisfaction : overall satisfaction : examining the relationship in tourism destinations
Zouni, Georgia; Tsogas, Markos Marios H.; Lykoudi, … - In: International journal of services, economics and management 10 (2019) 4, pp. 357-379
Persistent link: https://www.econbiz.de/10012178955
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Internal-market orientation : a misconceived aspect of marketing theory
Gounaris, Spiros; Vassilikopoulou, Aikaterini; … - In: European journal of marketing : EJM 44 (2010) 11/12, pp. 1667-1699
Persistent link: https://www.econbiz.de/10008773207
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Relationships among service quality, customer satisfaction and customer perceived value : evidence from Iran's software indutry
Razavi, Seyed Mostafa; Safari, Hossein; Shafie, Hessam - In: Journal of management and strategy : JMS 3 (2012) 3, pp. 28-37
Persistent link: https://www.econbiz.de/10009573766
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The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction
Eid, Riyad; El-Gohary, Hatem - In: Tourism management : research, policies, practice 46 (2015), pp. 477-488
Persistent link: https://www.econbiz.de/10010486204
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Modelling customer advocacy : a PLS path modeling approach
Roy, Sanjit - In: Journal of strategic marketing 23 (2015) 5, pp. 380-398
Persistent link: https://www.econbiz.de/10011479430
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Risk and perceived value : antecedents of customer satisfaction and loyalty in a sustainable business model
Scridon, Mircea Andrei; Achim, Sorin Adrian; Pintea, … - In: Economic research 32 (2019) 1,1, pp. 909-924
Persistent link: https://www.econbiz.de/10012389404