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High-profile corporate scandals earlier in this decade provoked outrage and legislative action, however corporate executive-level ethical lapses continue to come to light. This article examines the work of Professor Dunfee and his co-authors on corruption, ethical leadership, and social...
Persistent link: https://www.econbiz.de/10009476593
Polite self-presentation is expected of call center agents even through they must convey complex and unfavorable information speedily via the telephone. This study identified and evaluated the use of response strategies that are strongly associated with courtesy. Data were drawn from 587...
Persistent link: https://www.econbiz.de/10009476745
We estimate the impact of cartel organizational features, as well as macroeconomic fluctuations and industry structure, on cartel duration using a dataset of contemporary international cartels. We estimate a proportional hazards model with competing risks, distinguishing factors which increase...
Persistent link: https://www.econbiz.de/10009476912
This paper argues for a model of a corruption constraint on organizational growth and development in the form of a business ethics glass ceiling. Although the problem of corruption‘s negative impact on economic growth is well documented, this paper‘s contribution is to propose a cohesive...
Persistent link: https://www.econbiz.de/10009476965
What rhetorical tools are critical for managers seeking to communicate strategy? What textual features matter when developing a language of change? To explore these questions we compare Dana Corporation's 1987 strategic definitional statement, The Philosophy and Policies of Dana, with its 2004...
Persistent link: https://www.econbiz.de/10009477355
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Persistent link: https://www.econbiz.de/10012025135
undesirable behavior and provide encouragement of good behavior among operators of those services. While doing this, communication … and behavior), and aims: respect for the law, respect for individuals, personal and professional integrity and efficiency … in managing public resources, reinforcing the role and importance that the communication strategies and tools have …
Persistent link: https://www.econbiz.de/10011265082
В статье исследована проблема формирования в системе современного российского законодательства нового образования законодательства в сфере социальной защиты...
Persistent link: https://www.econbiz.de/10011223734