Leopoulos, Vrassidas; Voulgaridou, Dimitra; Bellos, … - In: The TQM Journal 22 (2010) 6, pp. 594-628
Purpose – The integration of management systems is a common need nowadays, thus several paradigms exist in the bibliography for relevant efforts. However, the basic effort seems to be mainly at the direction of aligning processes and documents, taking into account only one of four typical...