"Uncertainty" is used broadly to refer to things that are unknown or incompletely understood. In operations management, basic sources of uncertainty may include decision uncertainty, model uncertainty, analytical uncertainty, data uncertainty, and so on. Although uncertainty is unavoidable in...

This study contributes to the performance measurement (PM) literature by providing validated measures of PM system use and increased understanding of the impact of PM use on organizational outcomes. The purpose of this study was to articulate and test the relationships between PM system use,...

For over 70 years, researchers have been attempting to unravel the complexities associated with enhancing student success in higher education (Berger & Lyon, 2005). This research has resulted in a better understanding of why some students decide to leave while others persist on to graduation....

Managers in organizations make investment decisions all the time. These decisions have an impact on the bottom-line profits and on the market penetration of the organization. Some decisions have more impact than others do and not all such decisions are evaluated for their impact. The...

We develop and evaluate two significant modeling concepts within the context of a large-scale Airspace Planning and Collaborative Decision-Making Model (APCDM) and, thereby, enhance its current functionality in support of both strategic and tactical level flight assessments. The first major...

International cooperation and foreign investment issues are two important components of an international economy. The various aspects of research related to such international cooperation and foreign investment decisions are fraught with various complex factors. In this thesis, we consider two...

The ability to effectively match supply and demand can lead to significant revenue benefits in theairline industry. Airline supply management deals with assigning the rightresources (i.e., aircraft and crew) to the right routes in the flight network.Due to certain crew regulations, operating...

Within the last 30 years, Manufacturing ResourcePlanning (MRP-type) computer systems have quicklyevolved from basic materials requirement planningsoftware to today's enterprise resource planning (ERP)integrated software packages that reside on client/servercomputer architecture. However, given...

The current and increasing advances in computer technology has afforded more ubiquitous use of multimedia design for information presentation. This research addresses university facultyâs use of web media objects: text, images/graphics, animation, audio and video (Oracle, Inc., 1996) for their...

The general practice in performance and production efficiency measurement has been to ignore additional products of most transformation processes that can be classified as âundesirable outputsâ â which are a subset of the output set. Without the inclusion of these factors, the efficiency...