The growing development of web-based reputation systems in the 21st century will have a powerful social and economic impact on both business entities and individual customers, because it makes transparent quality assessment on products and services to achieve customer assurance in the...

Trust between communicating peers is increasingly catching the attention of the research community. Several methods have been proposed to assist the task of establishing trust between communicating peers; all of which make use of reputation mechanisms. We find that in present literature,...

Security and privacy are one of the two primary concerns with RFID (Radio Frequency Identification) adoption. While the mainstream RFID research is focused on solving the privacy issues, this paper focuses on security issues in general and data tampering in particular. We specifically consider...

Security is one major issue with RFID technology. Mainstream research in RFID security addresses the following security properties i.e. anonymity, confidentiality and authenticity, however it does not cater for integrity. In this paper we consider the fourth security property i.e. integrity. We...

This paper presents a new conceptual framework and practical solution for Customer Relationship Management(CRM) and E-Loyalty programs for cutting edge M-Commerce. CRM has come to the world of technology to help companies maximise technology usage. CRM means disciplined business strategy to...

Business activities are a result of carefully formed associations between different users in order to achieve certain pre-decided outcomes. Decision-making in such associations is an important step and transactional risk analysis is one of the integral processes that facilitates this step. This...

The credit crunch and economic crisis have demonstrated the need to properly understand, characterize and assimilate risk in business activities. Failure to do this has resulted in serious consequences to the users involved. So the analysis and management of risk is one of the important...

In a peer-to-peer financial transaction there is a possibility of the trusted peer engaging in an untrustworthy manner and in a negative behaviour on the buyer's expense resulting in the loss of the buyer's resources. This possibility of the loss in the buyer's resources is termed as Risk. Hence...

Trust has played a central role in human relationships and hence has been the subject of study in many fields including business, law, social science, philosophy and psychology. It has played a pivotal role in forming contracts, carrying out business, assisting people work together...

In this chapter we provide an introduction to RFID technology. We discuss the main components of the RFID technology, which includes RFID transponders, RFID readers, RFID middleware, and RFID labels. A detailed classification and explanation for each of these components is provided, followed by...