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Comparing levels of career indecision among selected honours degree students at the University of Pretoria

Jordaan, Y.; Smithard, C.; Burger, E. - In: Meditari Accountancy Research 17 (2009) 2, pp. 85-100

Management, Economics and Marketing was drawn and their levels of career indecision were measured using self …

Persistent link: https://www.econbiz.de/10014930489

On the development of a case‐based supplier management tool for multi‐national manufacturers

Choy, K.L.; Lee, W.B. - In: Measuring Business Excellence 6 (2002) 1, pp. 15-22

dispersed network production systems model. The characteristic of the CBR technique in case retrieval, reuse, revision and … comparing supplier bidding for the same order on a global basis. Proposes a case‐based supplier management tool (CBSMT) using … the CBR technique in the areas of intelligent supplier selection and management that will enhance performance as compared …

Persistent link: https://www.econbiz.de/10014930545

Patterns of business excellence

Samson, Danny; Challis, David - In: Measuring Business Excellence 6 (2002) 2, pp. 15-21

holistic management system and set of guiding principles that are common to the world’s best companies. The system comprises … closely connected elements of the integrated improvement strategy, action plans, performance management, external benchmarks … common to “best” companies. This approach to management is different in kind to the ad hoc approach, and executives can …

Persistent link: https://www.econbiz.de/10014930549

Trends in EFQM criterion weights; the case of Denmark 1998‐2001

Eskildsen, Jacob K.; Kristensen, Kai; Jørn Juhl, Hans - In: Measuring Business Excellence 6 (2002) 2, pp. 22-28

This paper examines the criterion weights of the EFQM excellence model. More and more research indicates that the official criterion weights from EFQM do not correspond with the way companies are working. This, of course, raises the question whether or not it makes any sense to compare companies...

Persistent link: https://www.econbiz.de/10014930550

A call to action: the summit

Juran, J.M. - In: Measuring Business Excellence 6 (2002) 3, pp. 4-8

Looks at the issues that are pertinent to leadership in quality, presenting the most common strategies used in quality initiatives. Discusses the quality improvement, planning and control processes. Concludes that there is a need for the evolution of a science of managing quality emanating from...

Persistent link: https://www.econbiz.de/10014930567

Performance measurement tools: the Balanced Scorecard and the EFQM Excellence Model

Wongrassamee, S.; Simmons, J.E.L.; Gardiner, P.D. - In: Measuring Business Excellence 7 (2003) 1, pp. 14-29

Performance improvement is high on the agenda of many companies around the world and with the growing number of improvement models now available care has to be taken to adopt an approach that will yield the most attractive return on investment. This paper compares and contrasts two widely known...

Persistent link: https://www.econbiz.de/10014930569

Performance measurement in welfare services: a survey of Finnish organisations

Sillanpää, Virpi - In: Measuring Business Excellence 15 (2011) 4, pp. 62-70

performance is measured in welfare services, and what are management needs regarding the development of performance measurement in … the sector. Design/methodology/approach – First, the relevant performance management literature of welfare services is … and development needs in current practices serves to develop suitable performance management tools for welfare services …

Persistent link: https://www.econbiz.de/10014930804

A contingency approach to performance measurement in service operations

Jääskeläinen, Aki; Laihonen, Harri; Lönnqvist, Antti; … - In: Measuring Business Excellence 16 (2012) 1, pp. 43-52

Purpose – The purpose of this paper is to investigate the contingency factors affecting performance measurement in the service context. The paper aims to review the literature on performance measurement and synthesize it to a framework that creates a basis for analyzing measurement practices...

Persistent link: https://www.econbiz.de/10014930809

Factors influencing control charts usage of operational measures

Ericson Öberg, Anna; Hammersberg, Peter; Fundin, Anders - In: Measuring Business Excellence 21 (2017) 3, pp. 225-238

Purpose The purpose of this paper is to identify factors influencing implementation of control charts on key performance indicators (KPIs). Design/methodology/approach Factors driving organizational change described in literature are analyzed inspired by the affinity-interrelationship method. A...

Persistent link: https://www.econbiz.de/10014931557

Outstanding International Business Research: Nature of the Best International Business Dissertations

Aggarwal, Raj; Petrovic, Victor; Ryans, John K.; Zong, … - In: Multinational Business Review 16 (2008) 1, pp. 1-20

topics differed from the topics covered in the three top IB journals with five‐sixths of the topics in management …

Persistent link: https://www.econbiz.de/10014931826