Ensslin, Leonardo; Ensslin, Sandra Rolim; Dutra, Ademar; … - In: Business Process Management Journal 23 (2017) 1, pp. 71-86
performance evaluation of business process management (BPM) governance, in order to highlight studies aligned with business … evaluation and interpretation by the authors of this research. Regarding data collection, this research used primary data in the … with scientific recognition and aligned with the research topic, which refers to the performance evaluation of BPM …