An increasing number of corporations engage with users in co-innovation of products and services. But there are a number of competing perspectives on how best to integrate these understandings into existing corporate innovation development processes. This paper maps out three of the dominant...

A number of recent policies promote public participation in health service design. Yet, a growing literature has articulated a gap between policy aims and actual practice resulting in public participation becoming tokenistic. Drawing on theory from participatory design, we argue that choosing...

This paper presents current trends in service design research concerning large scale projects aimed at generating changes at a local scale. The strategy adopted to achieve this, is to co-design solutions including future users in the development process, prototyping and testing system of...

Views about the place of young people in schools and society have changed over the past few years. A major theme in the theoretical framework of constructivist learning is that learning is an active process in which learners connect new knowledge and skills to existing ones and, thus, construct...

Recent evolutions in French law regarding accessibility of public buildings have prompted a need for methods and tools to rehabilitate such structures in order to make them accessible to disabled users. Architectural rehabilitation is an exceedingly complex design process, in particular, because...

Purpose This study aims to find ways to bridge the gap between workplace design and research. Exploring the design process from general design aims to site-specific design makes the process visible to support workplace design research. Design/methodology/approach Participatory design methods...

Purpose This paper examines how bonded design (BD), a participatory design methodology, was influenced by the transition to working in a virtual environment necessitated by the coronavirus disease 2019 (COVID-19) pandemic. Design/methodology/approach Abiding by the participatory design tenets of...

Purpose Despite the proven importance of co-design as a way of improving the social relevance of architecture, there is a lack of opportunity for meaningful co-design processes in the current professional Master of Architecture programme in South Africa as it is largely modelled on the...

Purpose The school environment affects children's health, emotions and learning. The good design of school buildings makes these places more pleasant and more functional. Children's views are important and need to be more effectively integrated in the school design project, especially after the...

Purpose A major trend in enterprise resource planning software (ERP) is to embed business analytics tools within user-centered roles in enterprise software. This integration allows business users to get better and faster insight to action. As a consequence, it is imperative for business students...