This paper is a comparative exploratory study of the changing nature of employee voice through trade union representation in the retail industry in the UK and Australia. In both countries, the retail industry is a major employer and is one of the few private sector service industries with...

Retail is a major employing industry across all nations. In the case of Australia, the retail industry employs almost fifteen per cent of the workforce (ABS 6291.0.55.001). Retail is an industry that has been slow to attract research attention. Within the last decade though, a growing body of...

Abstract Purpose – This paper aims to provide comparative data on the nature of labour resourcing strategies in the UK and Australia. Design/methodology/approach – The approach used in this research is of one case study grocery retailer in each country. The methodology adopted included...

This paper examines the phenomenon of occupational gender segregation in the retail industry, with a particular focus on part time working. The empirical data was gathered through a series of 59 interviews, and a small survey of employees, with store level managers in three UK retail...