A two-sided, pair-wise matching model is developed to analyse the strategic interaction between two information intermediaries who compete in commission rates and network size, giving rise to a fragmented duopoly market structure. The model suggests that network competition between information...

This book focuses on the actuality of implementing CRM. It is about the organization's ability to provide a seamless and personalized experience to each customer rather than a transactional or product-focused approach where the future of the relationship is not an over-riding consideration. This...

Managers understand the rationale for investing in new products, but now face an even more compelling need: to invest in targeting new markets, specifically those in less developed countries (LDCs). The argument presented here for initiating or increasing marketing efforts in these nations makes...

Why do major economic powers seek more and more free trade agreements (FTAs) with smaller partners? Recently, Japan has joined the bandwagon by signing its first bilateral FTA. The decision, highly contested domestically, represents a sea change in Japanese trade policy and a challenging case...

In this paper we explain the apparent diversification discount of conglomerates without assuming inefficent-cross subsidisation through internal capital markets. Instead we assume that an internal capital market efficiently redistributes scare resources across a conglomerates divisions between...

This paper investigates the relationship between consumer demand and firms'' mark-up for several products in the UK, using two independent datasets. It uses data on consumer expenditures and the retail price index to estimate Almost Ideal Demand Systems on micro-data and compute time-varying...

On the international scene, away from national legal rules, the use of different currencies is largely due to the process of the ''''Invisible Hand''''. How do currencies flow when their circulations are not tightly guided and canalised? The paper develops a three-country model of the world...

We find that the Internet stimulates trade. Evidence from time-series and cross-section regressions shows a significant effect of the Internet on trade in recent years. Our results suggest that a 10 percentage point increase in the growth of web hosts in a country leads to about a 0.2 percentage...

What determines services TFP growth: Is it services trade or services-trade regulation? To respond to this question I use four indicators of international trade in services since 1990 – namely FDI inward stock, services imports, domestic sales of foreign affiliates (FATS) and FDI inflows –...

This paper analyzes mergers and acquisitions (M&A) as a previously neglected channel of industrial restructuring in the face of trade liberalization. Using the Canada-United States Free Trade Agreement of 1989 as a natural experiment, I show that trade liberalization leads to a significant...