This paper considers one of the paradoxes of incentive pay used in Britain's public services, namely that despite much evidence that it does not motivate employees, it continues to be widely used. It is argued that behind this evidence, there are significant examples in which its use has been...

The sheer scale and speed of the shift of payment system from time-based salaries to performance-related pay, PRP, in the British public services provides a unique opportunity to test the effects of incentive pay schemes. This study is based on the first large scale survey designed to measure...

This study uses cross‐section and panel data from the 1998 Workplace Employee Relations Survey to explore contextual influences on the relationship between performance‐related pay (PRP) and organizational performance. While it finds strong evidence that the use of PRP can enhance performance...

Flexibility agreements have increased in frequency since the 1970s, and so have coincided with the increase in labour productivity in British manufacturing since then. This article analyses the content and extent of a sample of flexibility agreements culled from the specialist industrial...

In recent years a number of European countries have witnessed the breakdown of the centralised framework of industrial relations established in the early post‐war years giving way to a more decentralised system which allowed more room to shop floor movements. The outbreak of the strikes of May...

Examines some of the underlying assumptions, research objectives and practical applications of the repertory grid technique (RGT) in consumer research. It explains why the use and evaluation of the RGT should be grounded in the assumptions of the theory from which it derives, George Kelly’s...

Examines some of the applications of repertory grid technique and theory to qualitative market research. In particular, it shows how together they can be used to explore five basic components of the network of subjective meanings that consumers attach to their consumption experiences, what are...