Purpose – The purpose of this paper is to present findings from an action research intervention in the outpatient department of a National Health Service (NHS) Hospital. It investigates the perceived and actual problems of measuring capacity at a UK hospital. Design/methodology/approach –...

Purpose – The purpose of this paper is to present an empirical case study which was undertaken to examine planning and change management within a UK National Health Service (NHS) multi-site hospital. Design/methodology/approach – A case study was undertaken within a UK-based NHS hospital...

The aim of this paper is to report on the development of a Multiple Criteria Decision Analysis (MCDA) Model that was implemented to optimize the location selection for a new healthcare centre. The paper demonstrates how MCDA was used within healthcare to enhance the robustness and transparency...

April 2009 was an important period for all National Health Service (NHS) Community Health Services (CHS) organisations as they were formally separated from the commissioning service in the Primary Care Trust (PCT). This had many implications, including the need to establish individual board,...

This paper presents findings from an action research intervention in the outpatient department of a National Health Service (NHS) Hospital. It investigates the perceived and actual problems of performance measurement, specifically measuring capacity, at a United Kingdom (UK) hospital. An action...

The United Kingdom's publicly funded National Health Service (NHS) is entering a period of transition due to a growth in private healthcare providers. In response, the NHS must become more competitive; identifying competitive advantage, best practice and adopting formal management methods. The...

Neue Formen der Vergütung in der Psychiatrie, die an die einzelne Maßnahme gekoppelt sind, werden zweifellos eine größere Rolle in den psychiatrischen Versorgungssystemen in ganz Europa spielen. Diese könnten möglicherweise effizienter sein und die Wahlmöglichkeiten verbessern, jedoch...

Over the past two decades, an international trend of exposing public health services to different forms of economic organisation has emerged. In the English National Health Service (NHS), care is currently provided through a quasi-market including ?diverse? providers from the private and third...

For 2 years the Greek financial crisis has captured global attention. In return for loans from the International Monetary Fund (IMF) and European institutions, Greece agreed on harsh across-the-board austerity measures, yet most commentators offer little hope for recovery, at least in the short...

A generally accepted view is that it is more efficient and ethical if global pharmaceutical prices vary according to countries? relative income. To understand manufacturers? pricing strategies, we compared average pharmaceutical prices in fourteen middle-income countries to those in three...