Caulkins, Jonathan; Morrison, Erica Layne; Weidemann, … - 2005
There is consensus in the literature that spreadsheets are both ubiquitous and error-prone, but little direct evidence … concerning whether spreadsheet errors frequently lead to bad decision making. We interviewed 45 executives and senior managers …/analysts in the private, public, and non-profit sectors about their experiences with spreadsheet errors and quality control …