Kekre, Sunder; Secomandi, Nicola; Sönmez, Erkut; West, … - In: Manufacturing & Service Operations Management 11 (2009) 1, pp. 160-173
Check processing institutions are being forced to downsize their workforce to cut cost and improve the efficiency of their operations as a result of continued growth of electronic payments, a consequence of the increasing popularity of debit/credit cards and use of online banking. For these...