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The multiplex nature of the customer representative role in agile information systems development

Maruping, Likoebe M.; Matook, Sabine - In: MIS quarterly 44 (2020) 3, pp. 1411-1437

Persistent link: https://www.econbiz.de/10012403964

Unintended consequences of humanoid service robots : a case study of public service organizations

Wang, Yazhu Maggie; Matook, Sabine; Dennis, Alan - In: Journal of business research : JBR 174 (2024), pp. 1-15

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Supplier development with benchmarking as part of a comprehensive supplier risk management framework

Matook, Sabine; Lasch, Rainer; Tamaschke, Rick - In: International journal of operations & production … 29 (2009) 3-4, pp. 241-267

Persistent link: https://www.econbiz.de/10008250914

Supplier development with benchmarking as part of a comprehensive supplier risk management framework

Matook, Sabine; Lasch, Rainer; Tamaschke, Rick - In: International journal of operations & production … 29 (2009) 3, pp. 241-267

Persistent link: https://www.econbiz.de/10008172112

Improving the quality of process reference models: A quality function deployment-based approach

Matook, Sabine; Indulska, Marta - In: Decision support systems : DSS ; the international journal 47 (2009) 1, pp. 60-71

Persistent link: https://www.econbiz.de/10008237905

Conceptualizing means-end chains of user goals as networks

Matook, Sabine - In: Information & management : the internat. journal of … 50 (2013) 1, pp. 24-32

Persistent link: https://www.econbiz.de/10010086976

Improving the quality of process reference models: A quality function deployment-based approach

Matook, Sabine; Indulska, Marta - In: Decision support systems : DSS ; the international journal 47 (2009) 1, pp. 60-72

Persistent link: https://www.econbiz.de/10008898888

User comments in social media firestorms : a mixed-method study of purpose, tone, and motivation

Matook, Sabine; Dennis, Alan; Wang, Yazhu Maggie - In: Journal of management information systems : JMIS 39 (2022) 3, pp. 673-705

Persistent link: https://www.econbiz.de/10013367778

Measuring the performance of electronic marketplaces: An external goal approach study

Matook, Sabine - In: Decision support systems : DSS ; the international journal 54 (2013) 2, pp. 1065-1075

Persistent link: https://www.econbiz.de/10010059656

Supplier development with benchmarking as part of a comprehensive supplier risk management framework

Matook, Sabine; Lasch, Rainer; Tamaschke, Rick - In: International Journal of Operations & Production Management 29 (2009) 3, pp. 241-267

Purpose – The purpose of the paper is to present and empirically support a theoretically sound, operational, and easy‐to‐implement supplier risk management framework that focuses on supplier development using a benchmarking approach. Design/methodology/approach – The paper develops a...

Persistent link: https://www.econbiz.de/10014790008