This paper is concerned with the learning needs of managers in SMEs that seek to become progressively international. A particular focus of attention is the informal learning practices that occur within the economic and social networks utilised by managers in this sector. Using both qualitative...

This study analyzes the employment effects of training in East Germany. We propose and apply an extension of the widely used conditional difference-in-differences estimator. Focusing on transition rates between nonemployment and employment, we take into account that employment is a state- and...

Human resource flexibility as a construct, how it develops, and its effect on firm performance have not received adequate attention in strategic HRM literature in spite of their obvious importance in today's dynamic competitive environment. Based on a study of 98 manufacturing and 103 service...

While strategic HRM scholars have conceptualized HR flexibility as an important source of sustainable superior firm performance in dynamic environments, the process through which HR flexibility creates value for the firm has not been empirically investigated. Based on a study of 98 manufacturing...

How customer perceptions of the business environment influence customer behaviours is an under-researched area. We conceptualise customer behaviour as a response to perceptions of the business environment and categorise these as either functional or dysfunctional depending upon the potential...

Purpose - The aim of this paper is to provide insights into the links between managerial accounting, as a tool for monitoring and governing multinational hotel companies, and corporate management approaches. Design/methodology/approach - The paper builds upon an extensive survey of general...

Purpose – The purpose of this paper is to explore and describe how the decision to outsource human resources was made by 12 large and five small organisations. Design/methodology/approach – Desk research and key informant interviews with senior HR staff who lead the decision to outsource...

Purpose – The purpose of this paper is to report on case study research of employment downsizing and the implications for equal opportunity and diversity management conducted in the UK airline industry during 2002/2003. Design/methodology/approach – Review of literature on downsizing and...

Purpose – To explore and describe the roles, activities and strategies of French human resource development professionals. Design/methodology/approach – This paper is based primarily on exploratory and descriptive research. A range of secondary sources on European and French human resource...

The Opportunity 2000 Campaign has recognized that equal opportunity policy change has to be accompanied by a process of culture change in organizations. However, sustaining commitment to an equal opportunity culture may be a difficult task in times of rapid and varied organizational change. In...