Gaganis, Chrysovalantis (ed.); Pasiouras, Fotios (ed.); … - 2023
satisfaction and customer loyalty in banking institutions: A literature review, by Stratos Kartsonakis and Evangelos Grigoroudis …, and the role of bank regulators. It will be of interest to academics and policymakers working in banking, risk management … University of Crete, Greece. Fotios Pasiouras is Professor of Banking & Finance at Montpellier Business School, France. Menelaos …