This paper describes research into problems commonly experienced when implementing an off-the-shelf information system into the complex work-practices of an organisation. Encountering such an occurrence, the authors employed a grounded theory approach to study the case though the collection,...

While many progressive enterprises are becoming more network-centric, many research-oriented organisations retain a traditional hierarchy with an ego-centric culture. Paradoxically, network-centrism is associated with technology, innovation and creativity, the hallmarks of cutting-edge research....