Recent strategy formation process literature has claimed organisations increasingly have to adjust dynamically their characteristics to the requirements of the environment by constantly changing their strategies and strategic capabilities (e.g. Brown & Eisenhardt, 1997; Bartlett & Ghoshal, 1998;...

Who are the key people involved in making and implementing the big decisions that set the strategic direction for a firm? Do those who decide also see things through to implementation - and who amongst them wields the most influence? Drawing on data from a study of the making and implementing of...

In this paper we seek to characterise a market for heterogeneous managers created by heterogeneous firms and the decisions on investment in both sector-specific and firm-specific human capital when those decisions are made prior to the realisation of firms' profitability and the degree of...

This paper empirically examines factors influencing consumers' evaluation and adoption intention of really new products. Combining construal level theory with literature on new product evaluation and adoption, we found an asymmetry in the conditional importance of benefit and cost, both as...

This thesis is concerned with the development of decision support systems for determining performance targets and allocating resources in multi-unit organisations. These organisations are organised into networks of decision making units (DMUs) that seek to satisfy demand for services in the...

An investigation into the trajectory of river water quality as a strategic issue for the water industry was conducted within two water organisations. This research traced the profile of this issue on the agenda of the water authorities over twenty years and within the industry over a century....

An investigation into top management team action in the practice of strategy was conducted within three UK universities. This study examined strategic practices from a top team perspective in each institution over a seven year period. The aim was to understand the processes by which top teams...

This thesis is concerned with HRM in Irish-owned multinational companies (MNCs). For the purpose of this research, HRM is understood in its broadest sense as encompassing the policies, processes and procedures involved in the management of people within organisations (Sisson, 1989). Adopting a...

Purpose ? The purpose of this paper examines some of the controversies facing business schools in their future evolution and pays particular attention to their competitive positioning as centres of management research. Design/methodology/approach ? The paper combines and builds on current...

Purpose - This exploratory paper investigates internal service from a service management perspective. The objectives were to identify the main internal barriers that are preventing improvements to external service within business-to-business (B2B) organisations, to explore the bi-directionality...