This study examines two issues. First, we assess the reliability of employment data self-generated by respondents using a survey panel of 280 firms surveyed in 1999 and again in 2002. Our results show that there is a close correlation between self-generated and archival secondary data. Second,...

This article brings strategy back to managers and their organizations. It argues and demonstrates empirically that what managers do, and the kind of organization they lead, matter in terms of achieving stated objectives. Managerial action involves a set of activities from assessing the problem...

The pursuit of superior salesperson performance and higher levels of sales organization effectiveness is a growing management priority. Management control is an important antecedent to several aspects of salesperson performance and organizational effectiveness. However, prior research has...

While adopting a knowledge-based perspective on organizations has been valuable, since, among other things, it enables us to see links between organizational learning and a firm's competitive advantage through the development of idiosyncratic capabilities, it has nonetheless tended to treat...

If CFOs need a blueprint for the next millennium, this is it. A rational, comprehensive view of how to re-shape the corporation and the finance function for the challenges ahead.’ Robert Hoffman, CFO Monsanto ‘A provocative discussion of what the 21st century corporation needs — and how...

In principle, bank capital serves two functions. It represents i) the value of shareholder equity and ii) the value of the buffer stock available to absorb unexpected losses. The calculation of expected loan losses and the provisioning to cover these losses enables a clearer picture of the...

Ordering and managing stock is a key function to organisationalperformance in the retail sector in general and in food retail in particular. The advent of such technologies as EDI (electronic data interchange) and EPOS (electronic point of sale scanners) has allowed retail companies to...

A retail franchisor needs growth capital so that the brand continues to grow and franchisor–franchisee relations remain strong. However, access to corporate liquidity to fund such franchise growth options is not unlimited. A method of raising finance particularly suited to retail franchisors...

'IT in Business: A Manager's Casebook' examines the impact of new IT initiatives from the business angle. The case material is derived from the year's best research projects from three leading UK Business Schools - Bath, Cranfield and Warwick. This incisive exploration of managing processes in...

It is agreed that within the UK there is a poor level of investment in formal training and development. This is particularly evident within the small firm sector. The literature, which considers this issue, concludes that there are a number of reasons why small firm owners are, on the whole,...