An investigation into the trajectory of river water quality as a strategic issue for the water industry was conducted within two water organisations. This research traced the profile of this issue on the agenda of the water authorities over twenty years and within the industry over a century....

An investigation into top management team action in the practice of strategy was conducted within three UK universities. This study examined strategic practices from a top team perspective in each institution over a seven year period. The aim was to understand the processes by which top teams...

Purpose - This exploratory paper investigates internal service from a service management perspective. The objectives were to identify the main internal barriers that are preventing improvements to external service within business-to-business (B2B) organisations, to explore the bi-directionality...

This paper shows that coordination failure and contractual incompleteness can lead to socially excessive investment. Firms and workers choose investment levels then enter a stochastic matching process. If investment levels are discrete, then if match frictions are low enough, high investing...

The relationship between organisational behaviour research and commercial companies is complex, primarily because academic researchers and companies expect different outcomes from participation in the research. Businesses are usually looking to improve organisational performance and seek...

Strategic projects form the core of corporate growth, change and wealth creation, which enable a firm to achieve and sustain long-term success. However, a traditional engineering perspective on project management still seems to dominate. In general terms, manages are fully aware of some...

This is a study on organizational knowledge and capacity, with a particular focus on how learning takes place and how capacity can be developed to improve public service organizations. It has wider implications for how we think about learning in all types of organization. The study adds...

This research focuses on the Implementation of IT systems and public sector and national ID card projects in particular. Such projects have high expectations but low success rates. The study Investigated the factors contributing to IT projects failure through on extensive review of the existing...

This research study contributes to emergent interests in both academic and professional literature to uncover variations of corporate social responsibility practices across national institutional contexts by focusing on stakeholder salience as a precursor to corporate social responsibility and...

Using data from the Fourth UK Community Innovation Survey this paper explores the diffusion of a range of innovative activities (encompassing process, product, machinery, marketing, organization, management and strategic innovations) across 16,383 British companies in 2004. Building upon a...