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Examination of various financial risk measures for lodging firms

Lee, Seoki - In: Journal of hospitality & tourism research : JHTR ; the … 32 (2008) 2, pp. 255-271

Persistent link: https://www.econbiz.de/10003706983

Corporate social responsibility and COVID-19 : research implications

Lee, Seoki - In: Tourism economics : the business and finance of tourism … 28 (2022) 4, pp. 863-869

Persistent link: https://www.econbiz.de/10013267968

The interplay between social crowding and power on solo diners’ attitudes toward menus with popularity and scarcity cues

Hwang, YooHee; Su, Na; Mattila, Anna - In: International Journal of Contemporary Hospitality Management 32 (2020) 3, pp. 1227-1246

Purpose: The purpose of this study is to investigate the interactive effect of social crowding and solo consumers’ sense of power on attitudes toward the restaurant menu with popularity and scarcity cues. Design/methodology/approach: In total, 181 US consumers were recruited. Using a...

Persistent link: https://www.econbiz.de/10012275809

Recent findings regarding hotel brand and strategy

O'Neill, John; Mattila, Anna - In: Handbook of hospitality strategic management, (pp. 203-213). 2008

Persistent link: https://www.econbiz.de/10003809035

Investigating consumer embarrassment in service interactions

Wu, Luorong; Mattila, Anna - In: International journal of hospitality management 33 (2013), pp. 196-202

Persistent link: https://www.econbiz.de/10009746395

Others service experiences : emotions, perceived justice, and behavior

Mattila, Anna; Hanks, Lydia; Wang, Chenya - In: European journal of marketing : EJM 48 (2014) 3/4, pp. 552-571

Persistent link: https://www.econbiz.de/10010371632

Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior

Bujisic, Milos; Wu, Luorong; Mattila, Anna; Bilgihan, Anil - In: International journal of contemporary hospitality management 26 (2014) 2, pp. 293-306

Persistent link: https://www.econbiz.de/10010250181

Beauty-is-good, ugly-is-risky : food aesthetics bias and construal level

Castagna, Ana Carina; Pinto, Diego Costa; Mattila, Anna; … - In: Journal of business research : JBR 135 (2021), pp. 633-643

Persistent link: https://www.econbiz.de/10012647971

The effects of choice set size and information filtering mechanisms on online hotel booking

Denizci Guillet, Basak; Mattila, Anna; Gao, Yixing - In: International journal of hospitality management 87 (2020), pp. 1-8

Persistent link: https://www.econbiz.de/10012241897

Comparing benefit- and attribute-based menu assortments : an exploratory study

Kwon, Eunjin; Mattila, Anna - In: Journal of service theory and practice : JSTP 27 (2017) 1, pp. 87-101

Persistent link: https://www.econbiz.de/10011602707