This paper introduces a framework for analyzing technology-based organizational action. It presents the concept of 'value programs', to represent the complex, pluralistic nature of organizational action around the application of IT systems. The nature of IT based organizational functioning and...

Business Process Reengineering (BPR) was developed as a new idea which, it was suggested, could revolutionise the corporation and give it a major competitive advantage by simplifying key business processes and utilising information technology to secure cross-functional communication and focus on...

Based on multiple-case research, this paper develops a model of strategic information systems (IS) investment in small and medium-sized enterprises (SMEs). IS investment is modelled as a function of an SME's strategic context as defined by its strategic focus, i.e. cost reduction versus value...

How value is created for the customer from e-business is a topic of much concern in academic and practitioner circles. In the light of the dot.com downturn, numerous e-business firms ceased to exist. This paper reports the findings from an ongoing research study on the development and decline of...

Business Process Reengineering (BPR) was developed as a new idea which, if was suggested, would revolutionise the corporation and give it a major competitive advantage, Rather than continue the debate about whether BPR is 'good' or 'bad', the focus here is on understanding how the concept 'BPR',...

Enterprise systems are used to facilitate the seamless integration and exchange of data between the various departments within an organization. In order to achieve this, rigidly defined control mechanisms must be in place in the system, which safeguard the company's data and protect the company...

This paper presents a knowledge-focused perspective for the development of a model to explain the diffusion and adoption of complex integrating technologies. Business process re-engineering (BPR) is used as the example to illustrate the model. However, while BPR is used to illustrate our...

Business process re-engineering (BPR) is the vogue, although somewhat discredited, change management method. If is as an information technology (IT)-based and customer-driven approach to organizational change, undertaken to enable superior performance, such as cost reduction, shorter cycle time,...

Purpose - The purpose of this paper is to investigate the key determinants of knowledge sharing and collaboration using Web 2.0 technologies by exploring the reasons for and barriers to employees' active participation in its various platforms within a large multinational firm....

Purpose - The purpose of this paper is to review recent trends and issues in global IT sourcing and to introduce papers in the special issue: "Social, managerial and knowledge aspects in global IT sourcing". Design/methodology/approach - The paper examines trends by regions including Brazil,...