Maistry, Kaylasson; Hurreeram, Dinesh Kumar; Ramessur, … - In: International Journal of Quality & Reliability Management 34 (2017) 3, pp. 418-437
Purpose The purpose of this paper is to illustrate the relationship between total quality management (TQM) and innovation and the way each impacts on the performance of agricultural research and development (R&D) organisations. Design/methodology/approach A gap score survey instrument based on...