Zhang, Lu; Hanks, Lydia - In: International Journal of Contemporary Hospitality Management 29 (2017) 8, pp. 2070-2084
for cognition (NFC) and mood – on consumer skepticism toward corporate social responsibility (CSR) messages. Design … fluency, NFC and mood was explored. Findings Individuals high in need for cognition responded more positively after reading a … toward CSR messages with low processing fluency. In addition, such an effect was moderated by mood. Positive mood (versus …