Chatbots werden heutzutage vermehrt im Unternehmen eingesetzt. Vor allem in Supportbereichen finden sich diese auf künstlicher Intelligenz und Sprachverarbeitung basierenden Technologien als Alternative für bisherige First-Level Kanäle. Dabei helfen Chatbots bei der Beantwortung von Kunden-...

This paper studies the effects of information and communication technologies (ICT) in the school environment on educational achievement. To quantify these effects, the impact is evaluated of a project run by the municipality of Guayaquil, Ecuador, which provides computer-aided instruction in...

Educational e-services in schools help to bridge the gap between parents and teachers by sharing information about the children's school activities in a collaborative way. However, there is a lack of research explaining how effectively this collaboration takes place and the challenges that...

The utilization of ICT as a teaching–learning tool continues to be very popular in Thai primary schools. However, technology impact assessments are not always properly carried out, and the benefits of using ICT in primary education are not always clear. The aim of this paper is to assess...

This article describes how because of the rapid expansion of digital and online ‘bizscapes,' and ‘bizapps' resulting in small and medium-scale agribusinesses adopting and using online entrepreneurial technology innovations, information and communication technology has great potential to...

Using data for 49 African countries over the years spanning 2000-2012, and controlling for a wide range of factors, this study empirically assesses the effects of formal institutions on ICT adoption in developing countries. It deploys 2SLS and FE regression models, (a) to estimate what...

Small-to-medium sized agribusiness enterprises (SMAEs) in developing countries have a complicated nature on co-joint business to create a high value of output. Most of the businesses tend to work individually, isolated and uncooperatively. They are not aware that if they do business...