Quang, Huy Truong; Sampaio, Paulo; Carvalho, Maria Sameiro - In: International Journal of Quality & Reliability Management 33 (2016) 4, pp. 444-464
Purpose – The purpose of this paper is to explore the concept of supply chain quality management (SCQM) and to propose a research model that considers the impact of SCQM practices on firm performance. Design/methodology/approach – Based on a comprehensive literature review, SCQM most...