Gryna, Frank M.; Jankowski, Joel R. - In: International Journal of Quality Science 1 (1996) 1, pp. 9-18
‐wide financial activities, i.e. the finance function. These issues address the basic role of a central finance department; TQM …; and personnel skills needed for the future. The finance function in most organizations has been pulled in many directions … recently by downsizing, technology, ethical issues and, of course, TQM. The central finance office (CFO) needs to understand …