The process of innovation involves getting new ideas accepted and new technologies adopted and used. This paper considers the introduction of ICT in company training as an example of innovation. The question that must be addressed is: what factors inside and outside the company will support, and...

University curricula in Information Technology (IT) necessarily require frequent change, updating and even complete revision due to advances in technologies, new methodologies, and changes in how people and organisations make use of computers. We argue that curriculum change, which is a complex...

This thesis presents some recent work of the author in developing the analysis of a number of process control models that take into account statistical, economic and other practical issues. Special attention is paid to the problem of optimum selection the initial process mean setting, with...

The Telecommunications industry has undergone significant changes during the 1990's. In Australia, deregulation has strongly impacted upon organisations competing within the industry. Telstra, Australia's largest telecommunication company has been challenged to improve its organisational...

Many Australian small and medium sized businesses have websites that offer a range of facilities for the consumer: information provision, online ordering, and community participation. In a study carried out on Australian winery web sites, it was observed that the smaller the winery, the less...

This paper proposes a framework for evaluating the quality of Web-located health information. A set of affirmative-response evaluation features are identified across four quality categories- currency/authority, accuracy, objectivity and privacy- and are used as the basis for determining the...

Productive Diversity is a government policy that aims to increase Australian businessaccess to, and success in, trading with increasingly diverse domestic and export marketsthrough the productive capacity of Australia's diverse labour market. Since 1992 whenthe policy was formally launched,...

Decades of rapid development on the Arabian Peninsula attracted numerous migrant workers who now dominate the labour markets. In the United Arab Emirates, expatriate workers take some 98 per cent of jobs in the private sector and 91 per cent in the public sector; Emirati nationals have the few...

Public listed companies have been utilising their web presences to achieve many different goals including serving their Investor Relations (IR) functions. These functions can be regarded as effective when their intended users are satisfied with the information and facilities provided on...

Business intelligence, as a decision support tool in many organisations, has offered the ability to gather, store, access and analyse huge amounts of data so that better decisions can be made regarding customers, suppliers, employees, logistics and infrastructure. Prior empirical studies of...