Formal systems thinking methods are not readily understandable, applicable nor necessarily useful in the dealing with complex problem domains facing managers in the public sector workplace. This thesis explores the design of other practical techniques that managers, designers, business systems...

A clear definition of pilot performance beyond manipulative skills remains a challenge. Attempts have been made to annunciate the cognitive and behavioural skill set which comprises this area of performance. Crew resource management (CRM) is one such effort which, while it has done much to...

The past two decades have seen increasing sophistication in software work. Now and in the future, the work of both practitioners and researchers would be helped by a more objective and finer granularity recognition of types of software evolution and software maintenance activities as actually...

This thesis gives a voice to the chronically poor people of rural Bangladesh, enabling them to tell their own stories about the nature of their financial decision making which is taking place within the marketing systems that are operating in all poor villages in the region. Financial decision...

The strategic importance attained by the notion of corporate social responsibility (CSR) over the past two decades has encouraged a greater understanding of the historical processes through which it has evolved and been consolidated in the corporate world. However, the role played by...

In pursuing sustainable competetive advantage, firms undertake a range of strategic initiatives such as innovation, customer relationship management, entering new markets overseas, and competetive actions within current marketplaces. Studies that examine these initiatives generally investigate...

This paper reports on a study into student perceptions of a Socratic approach to teaching business ethics. The paper lays out a criticalist proposition that there is a discourse of ?ethics-in-business? in which ethics are, pragmatically, subsumed by a more strategic economics focus to business...