Bilgihan, Anil; Okumus, Fevzi; “Khal” Nusair, Khaldoon - In: Journal of Hospitality and Tourism Technology 2 (2011) 2, pp. 139-153
when analyzing IT decisions in hotels, which include coherence between the business strategy and IT decision, types of IT … integration of resources are key issues when implementing IT decisions. Investments into IT applications in hotel companies can …, added value for customers, and better customer service. However, not all IT investments may result in positive outcomes or …