This paper attends to two key policy issues in the media and communications sector, and focuses on an innovative case study through which both are being addressed. The case study here is the Brisbane Media Map (http://bmm.qut.edu.au), a student-produced online directory of the Brisbane area’s...

Brisbane Airport Corporation (BAC) has recently been recognised as the world’s most efficient and customer focused privatised airport. Studying the corporate strategies and knowledge management issues faced by a company as successful as BAC holds important insights. This paper discusses four...

The vulnerability of today's information economy is still not sufficiently realised: The economic structure of Queensland is to a great extent made up of Small and Medium Enterprises (SME). Across all industry sectors, these businesses rapidly approach a similar level of information technology...

Brisbane Airport Corporation (BAC) has recently been recognised as the world?s most efficient and customer focused privatised airport. Studying the corporate strategies and knowledge management issues faced by a company as successful as BAC holds important insights. This paper discusses four key...

"This book exposes research accounts which seek to convey an appreciation for local differences, for the empowerment of people and for the human-centred design of urban technology"--Provided by publisher.