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Managing patient emotions as skilled work and being "one of us"

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Physicians, patients, and Facebook : could you? : would you? : should you?

Peluchette, Joy V.; Karl, Katherine A.; Coustasse, Alberto - In: Health marketing quarterly 33 (2016) 2, pp. 112-126

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The assessment of service quality in private hospitals in Amman area using the gap approach

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Patients relationship management : the role of patient knowledge

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Example of good clinical practice at national memorial hospital in Vukovar

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Software services delivered from the cloud : a rising revolution for the implementation of healthcare workflows

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An informatics framework for public health information systems : a case study on how an informatics structure for integrated information systems provides benefit in supporting a st...

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Assessment of patient safety culture during COVID-19 : a cross-sectional study in a tertiary a-level hospital in China

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Information and Communication Technologies for Health Systems Strengthening

Otto, Kate; Shekar, Meera; Herbst, Christopher H.; … - Economics Research, World Bank Group - 2015

Information and communication technologies (ICT) for health or eHealth solutions hold great potential for generating systemic efficiencies by strengthening five critical pillars of a health system: human resources for health, supply chain management, health care financing, governance and service...

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