[Abstract]: At a time when the IT industry in general and the IT academy in particular face major challenges,some accuse universities of producing graduates with poor or inappropriate skills. This qualitative study, based on interviews with fifteen senior IT executives and managers in the...

This paper outlines the details of an innovative postgraduate program, Master of Business (ERP), incorporating SAP R/3 System and related products that was introduced at the University of Western Sydney, NSW, Australia, in 1999. The program aims to develop integrative enterprise skills in a...

Gains in productivity through translation memory-based text reuse are often offset by time spent in dealing with formatting glitches. This affects all players in the localisation industry, from the end client to the language vendor to the freelance translator. However, as a non-core activity for...

This paper addresses the following problem: given two or more business process models, create a process model that is the union of the process models given as input. In other words, the behavior of the produced process model should encompass that of the input models. The paper describes an...

As massively multiplayer online games gain popularity, there has been a concomitant increase in their size and complexity, both technically and in terms of player usage. Quality assurance for such games takes up a major component of the development budget due to the painstaking work required to...

Japanese information systems (IS) research and the activities and foci of Japanese IS academic societies remain relatively unknown outside of Japan. A number of obstacles including structural and linguistic factors inhibit the smooth transfer and exchange of knowledge between Japanese IS...

The primary purpose of this research was to study the impact of culture on the implementation of a Western-developed ERP system (SAP) in an Asian environment from the local Chinese informants perspective. Unlike the majority of IS cultural research into ERP implementation, this study used a...

Post-disaster permanent housing production and housing production for urban transformation in areas under disaster risk have gained importance in recent years in Turkey. Users’ life styles must be taken into account in housing production. Users’ life style is the main criterion defining the...

With the arrival of private schools and competition a new situation has arisen in which, due to long-term survival of some schools, it is necessary to consider marketing activities and service quality in the field of secondary education. It is well-known that during their secondary education...

A number of service companies focus on service differentiation nowadays. The companies that manage to deliver superior service are winners and may serve as an example of how the growth of services has changed business. The first part of the paper presents an analysis of the Croatian car rental...