Recent work on competitiveness has emphasized the importance of business networking for innovativeness. Until recently, insights into the dynamics of this relationship have been fragmented. This paper presents a systematic review of research linking the networking behaviour of firms with their...

Purpose - This paper seeks better to conceptualise, operationalise and subsequently to test a multi-dimensional and more social view of servicescape and the direct and moderated linkages with loyalty intentions. Design/methodology/approach - A survey research method was used to study...

Sales management research has concentrated on examining the antecedents and consequences of salespeople’s performance. Many of the existing studies have focused on assessing the direct relationship between antecedents and the consequences of salespeople’s performance. Suggestions from sales...

We present a model of training investments and employment outcomes. In this model training may enhance trainees' tastes for particular types of career (taste shift) and/or shift their wage offer distributions (pay-off). An empirical analysis is conducted with a unique data-set of UK graduates....

An attempt has been made to examine some aspects of transaction structure of the small business sector in Japanese manufacturing. It has been found that there are some interesting findings in the industrial organization of the sector (1) In the transactions of intermediate goods with...

The author aims to answer two questions related to brand globalization: (1) whether the Pattern of brand image dimensionality is similar across international markets and (2) how cohesive a brand image perception is in a global market. Results from a 20-country, 70-region study provide concrete...

This paper reports on a study designed to investigate the ways in which first-tier suppliers, primarily in the auto-supply industry, respond to significant changes in key customer requirements, particularly those related to costs, and how they do or do not transmit such demands to their own...

A framework is presented that connects managerial decision making to resource building and firm performance. The framework takes a behavioral view of decision making and distinguishes two distinct decision-making processes. First there is the creative conceptualization of new resource...

This paper explores the relationship between executive pay and corporate performance. First, we focus on the pay-for-performance sensitivity (PPS), review recent evidence (mainly UK) and outline a methodology for calculating the PPS itself. Secondly, we review the evidence on tournament theory....

This article describes a business transformation exercise conducted in Coats Viyella Clothing Knitwear (a major, UK based knitwear supplier). At the start of the work, Coats Viyella faced difficult business circumstances that threatened the continued success of the company. During the course of...