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Service Quality Delivery Through Web Sites: A Critical Review of Extant Knowledge
Zeithaml, Valarie A.; Parasuraman, A.; Malhotra, Arvind - In: Journal of the Academy of Marketing Science 30 (2002) 4, pp. 362-375
Persistent link: https://www.econbiz.de/10006151479
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BEST PRACTICE - Can Absence Make a Team Grow Stronger? The short answer is yes -- Far-flung teams can be even more productive than those that work face-to-face, if they're managed...
Majchrzak, Ann; Malhotra, Arvind; Stamps, Jeffrey; … - In: Harvard business review : HBR (2004), pp. 131-143
Persistent link: https://www.econbiz.de/10005927547
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Enabling knowledge creation in far-flung teams: best practices for IT support and knowledge sharing
Malhotra, Arvind; Majchrzak, Ann - In: Journal of knowledge management 8 (2004) 4, pp. 75-88
Persistent link: https://www.econbiz.de/10006021884
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SPECIAL ISSUE ON INFORMATION TECHNOLOGIES AND KNOWLEDGE MANAGEMENT - Absorptive Capacity Configurations in Supply Chains: Gearing for Partner-Enabled Market Knowledge Creation
Malhotra, Arvind; Gosain, Sanjay; Sawy, Omar A.El - In: Management information systems : mis quarterly 29 (2005) 1, pp. 145
Persistent link: https://www.econbiz.de/10006502080
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SIM PAPER COMPETITION - Radical Innovation Without Collocation: A Case Study at Boeing-Rocketdyne
Malhotra, Arvind; Majchrzak, Ann; Carman, Robert; Lott, Vern - In: Management information systems : mis quarterly 25 (2001) 2, pp. 229-250
Persistent link: https://www.econbiz.de/10006511510
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RESEARCH ARTICLES - Technology Adaptation: The Case of a Computer-Supported Inter-organizational Virtual Team
Majchrzak, Ann; Rice, Ronald E.; Malhotra, Arvind; … - In: Management information systems : mis quarterly 24 (2000) 4, pp. 569-600
Persistent link: https://www.econbiz.de/10006514481
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RESEARCH ARTICLES - IT-intensive Value Innovation in the Electronic Economy: Insights From Marshall Industries
Sawy, Omar A.El; Malhotra, Arvind; Gosain, Sanjay; … - In: Management information systems : mis quarterly 23 (1999) 3, pp. 305-336
Persistent link: https://www.econbiz.de/10006517902
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Computer-Mediated Inter-Organizational Knowledge-Sharing: Insights from a Virtual Team Innovating Using a Collaborative Tool - This paper describes how a team uses computer-mediate...
Majchrzak, Ann; King, Nelson; Ba, Sulin; Rice, Ronald E.; … - In: Information resources management journal : IRMJ ; an … 13 (2000) 1, pp. 44-53
Persistent link: https://www.econbiz.de/10008337070
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Leading Virtual Teams
Malhotra, Arvind; Majchrzak, Ann; Rosen, Benson - In: The Executive : an Academy of Management Publication 21 (2007) 1, pp. 60-70
Persistent link: https://www.econbiz.de/10007724216
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E-S-Qual : a multiple-item scale for assessing electronic service quality ; Report No. 04-112
Parasuraman, A.; Zeithaml, Valarie A.; Malhotra, Arvind - In: MSI reports : working paper series (2004) 3, pp. 3-25
Persistent link: https://www.econbiz.de/10009893422